TopEnd Towing & Recovery Assist is an organization that offers a complete domestic roadside assistance as well as Towing and Recovery of Light vehicles. The company has a back ground and experience of the towing and recovery industry from 2009 where as it was trading informally as Big B’s Towing and not really trading for profit as it was the founders passion to assist those in need as gesture of good will. With a high volume of calls for assist more especially in the biking community the founders decided to register the company and trade within the industry as a new and innovative company and today we have Top End Towing.
What sets us apart in the industry is that TopEnd Towing & Recovery offers a tailor made service for its customers and guarantees piece of mind to each individual customer. We don’t just do roadside assistance we go the extra mile and provide safe and affordable storage of Motorcycles and motor vehicles. Our services also include transporting motorcycles.
This development and growth has been as a result of several factors, including cultivating a clear and ambitious vision and developing a principled business acumen. Above and beyond the owner’s personal attributes, it has been our exposure to formal knowledge systems, influential industry players, sound advice received from a very carefully selected staff contingent, advisors and progressive guidance from personal relationships such as friends and family which have fuelled our drive.
Top End Towing is a call centre based roadside assist company. The call centre facility enables clients requiring roadside assistance anywhere in Gauteng to be able to receive the assistance they require at any time.
Top end Towing is a complete towing and Recovery Company that offers domestic automotive Logistics services to various industries and sectors.
Our operation is headed by our Managing Director and Operations Manager. The operations are based at our offices in Kempton Park and sub office in Tembisa where all vehicles are dispatched from. The operation is a 24 hours 7 days a week including public holidays. Our offices are not manned on a 24 hrs basis, however our services are available by phone 24/7 and there is an operator available to assist on call.
All customer /client interactions are monitored and followed up on to ensure that we maintain the highest level of customer satisfaction. Should there be any concerns or dissatisfaction, our operations manager and team are always more than eager to be of assistance and ensure that all possible avenues are explored in resolving the customers’ issues and/ or grievances.
We are currently insured for public liability of R 2 500 000.00 and cover can be increased based on clients needs and value of vehicle
We directly service the following areas. However we are not limited to only these.
• Tembisa
• Kempton Park
• Pomona
• Edenvale
• Boksburg
• Alberton
• Katlehong
• Tokoza
• Vosloorus
• Spruitview
• R21/R24/N12/
• Lyndhurst
• Sandringham
• Linksfiled
• Marlboro
• Alexandra
• Wynburg
• Limbro park
• Lombardy East/West
• Midrand
• Sandton